Professional Auto Repair in Everett, WA

"They are always very accommodating and will work around your schedule. However, when I had my car there it was a Friday and I was not called to be told the parts wouldn't be available until Monday. I had to call them at the end of the day to find out. They did pay for my rental for 2 days though which was very helpful."

Anonymous from Everett, WA

"The quality of work is very good, the customer service has changed to not so good. My last two experiences at this shop were good. Was call during the day to let me know what the repairs would be both in time and cost. Both times because of part availability, had to leave over night which I knew was a possibility because of the work involved. This last time, had an appointment to bring my pick up in at 830 am and they would look at and let me know what was going on. At 450 pm, I call to see what was going on, cause, I just had a feeling all day that it wouldn't get looked at it, and sure enough, when I called them, they haven't looked at it. Apologized, and said that they would look at it first thing the next morning, while all along my appointment was for that day not the next day. If that be the case why didn't they make the appointment for the next day then. I wasn't charged a diagnostic fee because of their screw up. Be prepared to leave your car for two days even if you have an appointment because of carry over work from the previous day, and scheduling challenges by the front desk."

Raymond Batt from Everett, WA

"They will do you a super great job, leaving you with total satisfaction. they have extra benefits that you will be happy with, like pictures of any problems your vehicle will have, and they have shuttle service if you need it."

LeRoy Schaefer from Everett, WA

"M & N auto is great so far! Have had my car in twice. Both times were great, also friendly, and well priced! I trust them!"

Jackie from Everett, WA